211: A Vital Service For Help
Call, text, email or search for the help you need at nc211.org.
When you need help in a crisis, where can you turn? 211
These three numbers can offer a lot of help. During this global crisis, 211 has responded to thousands of calls, texts and emails and provided help that people in our community need.
It’s all because when people contact 211 they get caring, expert help. The real people—trained 211 specialists—on the other end of the 24/7 hotline identify the root causes of a client’s problems and connect them to local resources such as:
Housing
Food
Medical and mental health care
Job training
Child care
Legal assistance
Addiction treatment
Disaster recovery
Transportation
Financial coaching
Disability resources
Veterans services
Volunteer opportunities
More
NC 211 has handled more than 38,000 calls since March 18, 2020. There are more than 68,000 active users on the 898-211 text platform. Top caller needs today center on rent payment assistance, disaster claims information, and questions about Isolation/Quarantine Orders.
If you need help, please reach out to 211.